General Information
 

General Information

Frequently Asked Questions
What is the purpose of this inspection?
What will happen if I fail to have the inspection performed?
Where should I take my vehicle to be inspected?
What documents are needed for presentation at the inspection site?
What will take place during the inspection??
Is there a fee for the inspection; how long will it take?
Who can I call for additional service information regarding pre-insurance inspection?

Contact CARCO - Inspections
Bill Frink Phone: 631-862-9300 x 119

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Vehicle Pre-Insurance Inspection Information & A-V Media

Historical Perspective of CARCO Inspection Services


Pre-Insurance Inspection FAQs

Q. WHAT IS THE PURPOSE OF THIS INSPECTION?
A. Your state requires this inspection for the protection of you and of your insurance company. The inspection is designed to document the existence of the vehicle, its physical condition and existing options and accessories. The ultimate goal of vehicle pre-insurance inspection is to help reduce the cost of automobile physical damage insurance coverage (collision and comprehensive) by accurately documenting your vehicle, and greatly reducing the possibility of fraudulent claims.

Q. WHAT WILL HAPPEN IF I FAIL TO HAVE THIS INSPECTION PERFORMED?
A. There is a regulation in states with mandatory inspection laws that requires vehicles subject to pre-insurance inspection to be completed within a grace period, which differ by state (listed below). If you do not comply within the allotted time, your physical damage coverage (comprehensive and collision) will be suspended at 12:01 A.M. the day after the end of the grace period.

STATE GRACE PERIOD
NEW YORK 5 CALENDAR DAYS
MASSACHUSETTS 10 CALENDAR DAYS
NEW JERSEY 7 CALENDAR DAYS
RHODE ISLAND 10 BUSINESS DAYS
FLORIDA 7 CALENDAR DAYS


Q. WHERE SHOULD I TAKE MY VEHICLE TO BE INSPECTED?
A. CARCO has an extensive network of inspection sites strategically located throughout New York, Massachusetts, New Jersey, Rhode Island, and Florida. You may choose any site that is convenient within your state. You can also have an inspection performed at a site outside of your state provided that you notify the inspector to note on the inspection form which state the inspection is for, along with insurance company information. If you were not provided with a list of sites, convenient local sites can be found on this website, from the home page. Look for the Inspection Services section, and click on the box that says "Click here for the Site Locator". You can also call our toll-free telesite at 1-888-242-1200.

Q. WHAT DOCUMENTS ARE NEEDED FOR PRESENTATION TO THE INSPECTION SITE?
A. Please bring any document that was provided to you by your broker or insurance company, which lists your insurance company's name, your policy number (if known) and a description of your vehicle. Your insurance company name (and broker if you have one) is most important! The document provided to you should be presented to the inspector for mailing to CARCO, along with your completed inspection report. These documents are used in processing your inspection report. However, if no documentation was provided by your broker or insurance company, you may still have your inspection completed. Just be sure to provide your insurance company information to the inspector.

Q. WHAT WILL TAKE PLACE DURING THIS INSPECTION?
A. The CARCO inspector will complete a state-mandated inspection report form, noting the general condition of your vehicle, options, accessories, vehicle identification number (VIN), odometer reading, and other required information. The inspector will also take photographs of your vehicle (except in FL). You will then review and sign the inspection report. At the completion of the inspection, you will be provided with a copy of the official report, which should be retained for your personal records, or provided to your broker if it's requested. The original inspection report, with photos, will be processed by CARCO and forwarded to your insurance company.

Q. IS THERE A FEE FOR THE INSPECTION AND HOW LONG WILL IT TAKE?
A. There is NO CHARGE to you for the inspection, which takes approximately 15 MINUTES to complete, including the report and photographs.

Q. WHO CAN I CALL FOR ADDITIONAL SERVICE INFORMATION REGARDING THE PRE-INSURANCE INSPECTION PROCESS?
A. If you have any questions, need additional information or encounter any difficulty, please feel free to call us at 1-800-969-2272 (option 4) or email us at inspections@carcogroup.com.

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Additional Options
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For Risk Mitigation Services, Please Contact:
Investigations
CARCO Group Inc.
631-862-9300  [ext. 348]
800-969-2272
investigations@carcogroup.com

 

For Vehicle Inspection Services , Please Contact:
Inspection Services
Customer Service Unit
CARCO Group Inc.
631-862-9300  option 4
800-969-2272  option 4
inspections@carcogroup.com

 

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CARCO Group, Inc.
5000 Corporate Court, Suite 203
Holtsville, NY 11742
1-800-969-2272